markjames5963
New member
The Sage 50 Printer Not Activated Error Code 20 is a common error in Sage 50 that prevents printing checks, reports, or other financial outputs. It indicates Sage 50 is unable to communicate with the default printer driver pre-configured for the company file.
Potential causes include an outdated printer driver setup as the default, corrupt print driver components in Windows preventing access, insufficient printing permissions granted to Sage, network port conflicts blocking the default print device, or registry issues causing driver linking problems.
To troubleshoot the error, first reset the default printer assignment within Sage 50's configuration to match the printer accounting staff actively utilize. Ensure the printer driver is updated to the latest supported version without corruption. Confirm the Windows user account attempting print jobs has adequate permissions without restrictions from security tools. Adjust any advanced TCP/IP port settings on the printer to use defaults in case custom IPs are misconfigured.
For persistent issues, engage Sage support so print specialists can review diagnostic logs to identify environmental factors contributing to failed printer communication. You can also leverage Sage's community forums to find peers that may have uncovered clever solutions for addressing the obscure error 20.
As a preventative measure, maintain consistent printer driver management standards over time and carefully test major Windows updates prior to deployment on Sage systems. Schedule periodic Sage test prints to the default device to validate continuity proactively well before critical reporting deadlines.
Also Read: Sage 50 Error 1608
Potential causes include an outdated printer driver setup as the default, corrupt print driver components in Windows preventing access, insufficient printing permissions granted to Sage, network port conflicts blocking the default print device, or registry issues causing driver linking problems.
To troubleshoot the error, first reset the default printer assignment within Sage 50's configuration to match the printer accounting staff actively utilize. Ensure the printer driver is updated to the latest supported version without corruption. Confirm the Windows user account attempting print jobs has adequate permissions without restrictions from security tools. Adjust any advanced TCP/IP port settings on the printer to use defaults in case custom IPs are misconfigured.
For persistent issues, engage Sage support so print specialists can review diagnostic logs to identify environmental factors contributing to failed printer communication. You can also leverage Sage's community forums to find peers that may have uncovered clever solutions for addressing the obscure error 20.
As a preventative measure, maintain consistent printer driver management standards over time and carefully test major Windows updates prior to deployment on Sage systems. Schedule periodic Sage test prints to the default device to validate continuity proactively well before critical reporting deadlines.
Also Read: Sage 50 Error 1608